Supercharge growth with Conversational AI Agents

Power up lead generation, drive conversions, automate workflows and make support instant using ready AI Agents for your industry

Explore Conversational AI Agents
messaging platform
  • conversations / year

    120 billion+

    conversations / year

  • happy customers

    45,000+

    happy customers

  • Countries served

    60+

    Countries served

Trusted by leading brands globally

Citibank
Akzonobel
Khan academy
Unilever
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Gupshup positioned as a Major CX Player in 2023 Gartner® Competitive Landscape

for Communications Platform as a Service

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Orchestrate Agentic AI conversations across functions

Drive business growth by engaging contextually, executing workflows and enabling self-serve

Pre-purchase

Conversational AI Agents for Marketing

Accelerate lead generation, capture intent and qualify better. Build first party data, nurture prospects and book appointments using AI Agents that understand context and tailor experiences for every customer.

Increase retention and reactivate customers via personalized remarketing based on conversational signals

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Call, chat and text seamlessly within one interface

In-Purchase

Conversational AI Agents for Commerce

Boost revenue with assisted selling and timely reminders to consumers based on their recent activity and third party events

Leverage digital catalogs, tailored recommendations, payments to convert more on messaging and voice

Recover abandoned carts and re-engage dropped off users to successfully close

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Speed up lead generation with virtual numbers

Post-purchase

Conversational AI Agents for Support

Allow your customers get on-demand support without wait time, in their preferred language

Make ~80% of queries self-serve and smartly route critical queries to human agents

Easily scale customer support with AI Agents during peak season and business as usual

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Optimize voice operations on a unified contact center platform

Platform capabilities to make you a superhuman

AI Agents
Conversational AI
Conversation Builder
Sales Assist
Campaign Manager
Integrations
AI Agents

Go beyond LLMs and chatbots.

Orchestrate personalized conversations with autonomous AI Agents that can think, decide, and work alongside humans.

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Conversational AI

Make conversations flow with AI Agents purpose-built for your industry and use case

Orchestrate conversational experiences with autonomous AI Agents that guide your customers across their decision cycle

Explore Conversational AI
Conversation Builder

Build AI Agents and conversational journeys with a low/ no-code builder

Empower marketing, product and support teams to orchestrate two-way experiences across channels - at scale

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Agent Assist

Go beyond reducing support costs, and empower your live agents to drive upsell and opportunistic sales

Double up support staff as consultative salespeople with relevant customer context and AI co-pilot

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Campaign Manager

Campaign like a pro with automation

Plan, optimize, and deliver multi-channel conversational campaigns to maximize engagement, reduce costs and drive conversions

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Integrations

Experience faster time to value

Connect third party systems to your journeys using 1000+ pre-built integrations and connectors

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Deploy AI Agents on text or voice

Automate conversational engagement across a range of channels

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WhatsApp Messaging API

Leverage WhatsApp to connect, converse and care for customers

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SMS

Leverage quick, reliable, and scalable SMS API to deliver SMS in 195 countries

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Voice API

Boost agent productivity and enhance CSAT with Voice API

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Instagram Messaging API

Engage with followers through Instagram Messaging API

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Rich Communication Service

Enable interactive mobile experiences between enterprises and customers with RCS

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Deploy AI Agents on text or voice

Conversational automation for every industry

We understand your business and can make every customer touchpoint conversational across marketing, commerce, and support

  • BFSI

    BFSI

    Make online finance easy with AI and 150+ pre-built journeys that automate routine customer interactions

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  • Retail

    Retail

    Deliver expert guidance anytime, anywhere, and sell more with a personalised shopping experience

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  • Food & Beverage

    Food & Beverage

    Receive orders and payments directly, manage home delivery and marketing

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  • Education

    Education

    Enhance student experience from onboarding to learning with AI journeys

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  • Healthcare

    Healthcare

    Transform patient-doctor engagement with automated journeys on messaging channels

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  • Travel

    Travel

    Improve booking, travel and guest satisfaction with bespoke experiences on messaging channels

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Case Studies

Gain insights on how we’ve empowered companies globally to deliver better customer experience

  • wolford case study

    CASE STUDY

    How an Austrian retail brand grew its quarterly online sales revenue using Gupshup's Conversational AI

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  • wellness case study

    CASE STUDY

    How a wellness brand automated 70% of its customer queries online through Gupshup's Conversational AI

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  • cliq case study

    CASE STUDY

    How an e-commerce brand achieved a 10x RoI in monthly sales with Gupshup's WhatsApp Business

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