#1 Conversational Engagement Platform to Automate Marketing

Identify, segment and market with the right message, to the right person, at the right time. Focus on customers that are more likely to connect, engage, and transact

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Conversational Marketing

Boost return on ad spends by converting clicks into conversations

Generate qualified leads, nurture and engage better with post click interactions on WhatsApp

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Trusted by leading consumer brands globally

YouTube
tataCliq
tata
mensa
walmart
citibank

Engage better with precise targeting

Engage at scale with one-click broadcast campaigns through WhatsApp’s quality-based messages, SMS and RCS

Trigger interactive campaigns with a visual journey builder based on real-time and historical events like purchases, cart abandonment and more

Monitor campaign performance with actionable insights on click through rates, and conversion funnels

2x
Higher Read Rates

Higher Read Rates

Engage better with precise targeting

Sharpen your marketing strategy with predictive insights

Automate campaigns with custom lists and segments based on clickstream, and behavioral data

Surface your high value segments, customers likely to churn and predict behavior with insights on buying patterns, preferences and more

Seamlessly integrate with any eCommerce platform, CRM, support tools and more to build tailored campaigns

2.3x
Higher Engagement

Higher Engagement

Sharpen your marketing strategy with predictive insights

Transform conversations into conversions

Share product catalogs on your customers' preferred channels with real-time sync from your eCommerce store

Automate updates for orders placed, shipping tracking, discount offers, and more

Alert customers that their favorite or wishlisted products are back-in-stock

30x
Customer Transactions

Customer Transactions

Transform conversations into conversions
  • Engagement & Retention

    2x

    Engagement & Retention

  • Increase in verified leads

    2.5x

    Increase in verified leads

  • Increase in ROI

    10x

    Increase in ROI

Unify the experience, build relationships
and optimize effectively

Unified conversational<br/> profiles

Unified conversational
profiles

Get a single view  of your customer behavior with access to identity resolution, engagement data, and marketing journeys

Optimize<br/> performance

Optimize
performance

Actionable insights into your engagement, conversions, and campaign performance

<span>Cross-channel</span><br/> orchestration

Cross-channel
orchestration

Scale engagement over WhatsApp, RCS and SMS with pre-approved templates

No code<br/> journey builder

No code
journey builder

Build conversational journeys across channels without writing a single line of code

High<br/> scalability

High
scalability

Send campaigns to multiple customers in one-go and handle millions of events per day

Seamless<br/> integrations

Seamless
integrations

Connect to mobile apps, support tools, and online stores—giving you access to all historical and real-time data

Integrate quickly with apps and platforms you already use to create powerful solutions

Ecommerce
Support
CRM
Payments
Marketing Automations

Scale and improve sales with one-click commerce integrations. Delight your customers with a hassle-free shopping experience.

Shopify
Magento
woocommerce
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Ecommerce

Scale and improve sales with one-click commerce integrations. Delight your customers with a hassle-free shopping experience.

Shopify
Magento
woocommerce
See all integrations
Support

Streamline customer communication on your favorite helpdesk tool and automatically convert your conversations into tickets.

Zendesk
Freshdesk
Servicenow
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CRM

Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback.

zoho
Salesforce
Hubspot
Freshworks
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Payments

Seamlessly integrate with payment gateways to enable one-click payments. Increase sales conversions, broaden reach and engagement.

razorpay
setu
payu
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Marketing Automations

Connect your marketing tools to automate actions. Personalize messages, target specific user segments, and analyze campaign performance.

marketo
clevertap
moengage
See all integrations

Related Products

Conversational Commerce

Share product catalogs, cut acquisition costs and sell more by assisting customers throughout their buying journey over messaging, voice and video.

Learn more

Whatsapp Business API

Engage customers across sales, marketing and support journeys-with their consent, conversationally and in real-time

Learn more

Frequently Asked Questions

What is Conversational Marketing?
Conversational Marketing helps businesses take their customers through the marketing funnel through a series of personalized conversational experiences. It allows brands to connect with buyers in a meaningful way; allowing them to build rapport with buyers, improve customer retention and boost customer loyalty.

It also allows you to talk one-on-one with the customer in a way that feels personal and ‘just for them’, as opposed to speaking to them as if they were part of a larger audience.
How can you segment data to run personalized campaigns?
Businesses can apply filters to select multiple attributes with a few clicks to define customer segments to run contextual, targeted campaigns. The platform dynamically enables customers in and out of segments as their customer attributes changes. It also allows to enrich and organize customer profiles with new data over time to a create target groups of customers based on the new inputs which come in from time-to-time.
What are some of the examples of conversational marketing?
Brands can execute one-way campaign or broadcast by segmenting the audience whom they want to engage with. These are a great way to let your customers know about new product launches, sales announcements, and for newsletters from your business.The platform also enables 2-way campaigns which also you to schedule and automate campaigns based on past customer behavior (choose the right conditions/ event to trigger these campaigns). These can include a welcome series to event-triggered engagement and reactivation messages.
How can you trigger interactive campaigns with conversational marketing bots?
Create and automate campaigns by setting up personalised and multi-channel journeys at every stage of the customer’s journey. Customers can be notified to place the order for an item/s added in the cart using Abandoned cart notifications and much more. By enabling bot to run interactive campaigns, you can leverage customer events and behaviors to create 1:1 conversations at scale. You can plan the journey, personalize the experience and even optimize the results.