Create innovative
campaigns with
AI Journeys

Use Voice AI and AI agents to engage customers, capture leads, boost retention, and maximise advertising ROI.

Talk to an expert
AgentAssist

Trusted by leading ad & digital agencies globally

Publicis
Madison
TBWA
Mindshare

Increase Awareness of your marketing messages

Identify, connect, converse and qualify leads through intelligent conversational ads and AI Agents on web, WhatsApp, Google and more

Scale your message and automate contextual delivery to reach across all channels - WhatsApp, Instagram, Web and App

Convert offline prospects to digitally engaged audience leveraging Click-to-WhatsApp, conversational ads and commerce

33%
Customer Awareness

Customer Awareness

Increase Awareness of your marketing messages

Capture Interest from prospects conversationally

Leverage AI-powered campaign manager to segment audience, and send context and sentiment aware brand messages

Give your brand a voice to remember and send personalised brand messages over WhatsApp voice notes, conversational voice calls

Improve ROI from leads by re-engaging with prospects on conversational channels like WhatsApp, Instagram and more

49%
Customer Interest

Customer Interest

Capture Interest from prospects conversationally

Fulfill Desire with commerce automation

Move beyond leads and own the revenue by enabling aware and interested customers to repeatedly engage with new launches

Track your campaign’s KPIs and performance such as impressions, ad cost, and ROAS—all within one campaign dashboard

Recover abandoned carts by sending nudges on 30+ channels including WhatsApp and SMS, with easy payment links, all without making the customer visit your app/website again.

42%
Customer Acquisition

Customer Acquisition

Automate peace of mind with 24/7 support

Why Choose Us?

25+ <span>pre-built</span> journeys

25+ pre-built journeys

An AI retail assistant with micro journeys including product discovery, size finder, product recommendation, FAQ, etc.

30+ channels

30+ channels

Integrate 30+ messaging channels through text, voice, and video to create a ‘shop anywhere’ experience.

Retail AI Brain

Retail AI Brain

A self-learning knowledge base complete with 170+ unique retail intents, topic modeling features, automated tag generation, and Q&A generation.

WhatsApp Commerce

WhatsApp Commerce

Scale your business and drive engagement by showcasing your product catalog on WhatsApp.

Consumer demand analytics

Consumer demand analytics

Get actionable retail insights such as potential new markets, products in demand, frequently asked queries, AI accuracy, and more.

Deploy in 4 weeks

Deploy in 4 weeks

OOTB integrations with leading CRM and eCommerce platforms for rapid data ingestion and faster go-to market.

Frequently Asked Questions

How can conversational automation help the advertising industry?
Conversational automation benefits the advertising industry by enabling brands to interact with customers in a personalised and efficient way. AI Agents can assist in acquiring customers, addressing FAQs, offering product recommendations, and even processing transactions. Furthermore, Conversational AI journeys can collect customer data and insights to refine marketing strategies and enhance ad targeting. This technology also helps lower customer service costs and boost customer satisfaction.
How to leverage click to WhatsApp automation?
Marketers can add a Click-to-WhatsApp button on your website or in your email marketing campaigns. When a customer clicks the button, they will be prompted to open a chat with your business on WhatsApp.
Another way to leverage Click-to-WhatsApp automation is by integrating AI Agents with WhatsApp. This allows marketers to create automated Conversational AI Journeys on WhatsApp that can help customers with frequently asked questions, provide product recommendations, and even complete transactions.
You can also use a WhatsApp Business API to send automated messages to customers, such as appointment reminders or order confirmations.
How to use AI Agents on Instagram?
AI Agents can be used to automate and streamline customer interactions on the chat platform. Here are a few ways to use AI Agents on Instagram?:
1. Responding to customer inquiries: AI Agents can be set up to automatically respond to common customer questions, such as store hours or product availability, freeing up time for your customer service team to focus on more complex issues.
2. personalised recommendations: AI Agents can be programmed to provide personalised product recommendations based on a customer's browsing and purchasing history.
3. Lead generation: AI Agents can be used to gather information from potential customers, such as contact information or specific product interests, which can be used to generate leads for your sales team.
4. Order processing: AI Agents can be integrated with e-commerce platforms to allow customers to place orders and make payments directly through Instagram.
5. Email list building: AI Agents can be used to collect customer email addresses for future marketing campaigns.
To deploy AI agents on Instagram, you’ll need an Instagram Business account and the Gupshup Conversational Engagement Platform to effortlessly create AI Journeys on the platform.