Enhance dining and
delivery experience with
AI Agents

Messaging is the preferred mode of communication for consumers today. They use messaging apps to stay in touch with their friends and family and expect reach businesses on these apps too.

F&B businesses use aggregator apps to acquire customers and get orders, and in return have to share their revenues in the form of commissions. With conversational marketing and commerce on platforms like WhatsApp, Instagram, Facebook and Google (search, maps and ads), F&B players can open a new storefront. They can promote offers, share their catalog, receive orders, enable payments and share delivery status over messaging, building a direct relationship with customers and nurturing them to become repeat patrons.

With the help of QR codes, your guests and diners can access your food menu from their table. They can browse the menu, place orders and make payments, acting as digital attendants, freeing your staff to focus on what they do best i.e. attend to special requests, serve customers and recommend menu items based on their preferences.

Gupshup partners with leading F&B players, and is a one-stop shop for conversations across all channels. Gupshup can help you activate interactive digital agents on every channel. You can assist your customers across marketing, commerce and support journeys on WhatsApp, Instagram DM, Facebook Messenger, Google Search and Google Ads. You can integrate these AI Agents with your campaigns (paid and organic) to attract new customers or fulfill existing orders.

As part of the Gupshup restaurant API, we provide the choice of sending an ordering link or a QR code to your customer for contactless dining. The customer can check the menu and place the order. Some people feel anxious about scanning QR codes due to potential data breach. We ensure secure data encryption and are ISO 27001:2013 certified, making it impossible for someone to hack into your details while you order your meal.