Global - English Turn followers into
customers with
Instagram automation
Harness the power of an advanced Instagram agent to engage, up-sell and cross-sell to your followers
Increase marketing ROI with 2-way conversations
Run automated click-to-chat ads, capture leads and nurture prospects from the moment of discovery
Aid decision-making by answering product queries on sponsored posts and stories instantly
Improve posts reach by integrating automated
messaging into campaigns and contests
Grow sales by making commerce conversational
Save sales bandwidth with automated upsell,
cross-sell recommendations and pre-built answers
Convert intent into purchases by leveraging rich templates and informative, engaging carousels
Arrest drop-offs due to redirection by enabling
purchases and payments within Instagram DMs
Improve CSAT with instant support within Instagram
Offer post-purchase support, order tracking, handle return requests and live agent handover on Instagram itself
Respond to public post comments and story mentions with private replies
Reduce customer wait time and optimize costs by upgrading Instagram DMs with support agents
1.3 B
People actively use Instagram every month
83%
Users discover products & services on Instagram
90%
of Instagram users follow at least one business
130 M
Users tap on shopping posts every month
Unmatched capabilities
Tailored & pre-built journeys
Get started quickly with action-based conversational automations
Multi-lingual
Support
Build a stronger bond with customers by conversing in the language of their choice
Rapid
onboarding
Fast-track the tedious groundwork, verification hassles and security approvals
Agent assist
support
Facilitate seamless AI Agent to live agent transfer in real-time
Conversational AI
& NLP
Deliver advanced, human-like conversational experience
360°
Analytics
Get insights into trending topics, reasons for drop-offs, conversational funnels etc.
Instagram agent features to attract, convert and engage
Use suggested questions and canned responses to break the ice and aid navigation
Direct specific keyword messages to automated actionable flows and manage volumes
Reduce friction in conversations with quick reply buttons for common questions, updates and greetings
Use autoresponders to reply to post comments, story mentions, replies and direct messages at scale with sentiment analysis
Integrate quickly with apps and platforms you already use to create powerful solutions
Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback.
Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback.
Streamline customer communication on your favorite helpdesk tool and automatically convert your conversations into tickets.
Scale and improve sales with one-click commerce integrations. Delight your customers with a hassle-free shopping experience.
Seamlessly integrate with payment gateways to enable one-click payments. Increase sales conversions, broaden reach and engagement.
Connect your marketing tools to automate actions. Personalize messages, target specific user segments, and analyze campaign performance.
Related Products
WhatsApp Commerce
Scale and grow your business with WhatsApp Commerce. Increase sales conversions, boost engagement and improve customer loyalty
Learn moreWhatsapp Business API
Build stronger customer connections with WhatsApp Business API. Engage customers across sales, marketing and support journeys.
Learn moreFrequently Asked Questions
To access the Instagram API, business users need to go through a service provider like Gupshup. It’s extremely easy & fast to go via a (Business Solution Provider) BSP.
To get access to Instagram API, you are supposed to pay your BSP. Some advanced features may have associated costs based on usage and access levels.
The Instagram API enables businesses to engage, promote, recommend, sell, provide customer support & much more, facilitating end-to-end interactions on the Instagram platform.
The Instagram Messenger API allows businesses to build personal connections with their followers and users on Instagram. Businesses can engage in private conversations with the help of automated, programmed responses to common questions or even interactive, personalized conversations. Integrating with your existing tools and data, the API makes managing peak volumes easier. Powered with conversational AI from Gupshup, the API makes A2P (application to person) conversations natural, enabling businesses to deliver a human-like experience at every stage of the customer journey.
Instagram API supports text, sticker, image (jpg, png, ico, bmp formats in less than 8MB), product and generic template carousel (up to 10), for title, subtitle, image, and buttons (up to 3). Instagram API currently doesn’t support attachments of any kind.
Instagram API allows you to reply to user-initiated messages. You can send any number of messages to a user within 24 hours of their last message. After 24 hours of the user’s last message, you cannot send any message to the user.
Yes, Instagram messenger API enables you to configure your Instagram agent to auto-reply to comments, story mentions, story replies and any direct messages from users via a private reply on DM.
You can integrate Instagram DM Agent into your Instagram ads, enabling quick responses to user questions when they are in buying mode.
Yes, with Gupshup, you can integrate your existing live support set up with your Instagram Agents. This will help you transfer users seamlessly to a live agent when they request for one or when the queries are too complex to be handled by an Agent.
We are a Conversational Engagement Platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on 30+ channels
Get in touchGupshup © 2024. All rights reserved.