Automate conversational
engagement on Viber

Get recognized with a verified business account on Viber and create a branded experience for your customers by sharing verified updates,reminders, and alerts with interactive two-way messaging

Offer businesses additional IP messaging channels with a fallback on SMS to ensure messages are delivered in real-time

Send encrypted rich media communications including images, videos, CTAs and URLs providing a streamlined conversation to boost customer engagement

With Viber Business Messaging, you only pay for delivered messages making it a highly cost-effective channel using up to 1,000 characters. Offer personalized business communication going past the 160-character limit SMS offers

Track, monitor and improve user interactions with analytics and insights on our unified omnichannel customer support dashboard to create better and more targeted campaigns

Integrate the Viber API into your existing system and manage all your messages from a unified platform where your team can access conversation history, customer profiles, message templates, and more to provide personalized customer communication