Enable automation
across 30+ channels
using a single API

Acquire, engage and retain customers using AI Chatbots and Voice bots on Gupshup’s Smart Messaging API

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omnichannel-messaging

Features

Auto Intelligent Routing

Auto Intelligent Routing

Optimized message delivery across channels and carriers with built-in Auto Intelligent Routing

Auto Template Translation

Auto Template Translation

Deliver rich personalized content to every customer as per individual and regional preferences with auto-translate template messages

Rich Conversational Messaging

Rich Conversational Messaging

Enable conversational workflows to drive customer engagement and loyalty by sending and receiving rich media like images, videos, geo-location and documents

Meet consumers where they are currently

Customization

Customization

Easily configurable APIs to seamlessly integrate SMS, data and voice messaging into your business flow

Scalability

Scalability

Supports horizontal scaling with proven ability to scale up to 10000 TPS steady traffic and potentially unlimited peak traffic at short notice

Security & Certification

Security & Certification

Gupshup is ISO 27001 certified and GDPR compliant company that supports SSL Encryption technique TLS 1.2 256 bit AES

Latency & QOS

Latency & QOS

Offers one of the lowest latency and superior quality of service within the industry

Operator Connectivity

Operator Connectivity

Provides global reach with a network of international operators across over 225+ countries for enhanced customer service

Reliability

Reliability

Strengthens reliability with 100% component and hardware redundancy and latency based component failover mechanism