Global - English Create innovative
campaigns with
AI Chatbots
Engage with your customers via voice bots and chatbots to campaign, capture leads, increase retention and maximise advertising ROI
Trusted by leading ad & digital agencies globally
Increase Awareness of your marketing messages
Identify, connect, converse and qualify leads through intelligent conversational ads and chat bots on web, WhatsApp, Google and more
Scale your message and automate contextual delivery to reach across all channels - WhatsApp, Instagram, Web and App
Convert offline prospects to digitally engaged audience leveraging Click-to-WhatsApp, conversational ads and commerce
Customer Awareness
Capture Interest from prospects conversationally
Leverage AI-powered campaign manager to segment audience, and send context and sentiment aware brand messages
Give your brand a voice to remember and send personalised brand messages over WhatsApp voice notes, conversational voice calls
Improve ROI from leads by re-engaging with prospects on conversational channels like WhatsApp, Instagram and more
Customer Interest
Fulfill Desire with commerce automation
Move beyond leads and own the revenue by enabling aware and interested customers to repeatedly engage with new launches
Track your campaign’s KPIs and performance such as impressions, ad cost, and ROAS—all within one campaign dashboard
Recover abandoned carts by sending nudges on 30+ channels including WhatsApp and SMS, with easy payment links, all without making the customer visit your app/website again.
Customer Acquisition
Why Choose Us?
25+ pre-built journeys
An AI retail assistant with micro journeys including product discovery, size finder, product recommendation, FAQ, etc.
30+ channels
Integrate 30+ messaging channels through text, voice, and video to create a ‘shop anywhere’ experience.
Retail AI Brain
A self-learning knowledge base complete with 170+ unique retail intents, topic modeling features, automated tag generation, and Q&A generation.
WhatsApp Commerce
Scale your business and drive engagement by showcasing your product catalog on WhatsApp.
Consumer demand analytics
Get actionable retail insights such as potential new markets, products in demand, frequently asked queries, AI accuracy, and more.
Deploy in 4 weeks
OOTB integrations with leading CRM and eCommerce platforms for rapid data ingestion and faster go-to market.
Frequently Asked Questions
Conversational automation can help the advertising industry by allowing brands to engage with customers in a personalized and efficient manner. For example, chatbots can be used to acquire customers, answer frequently asked questions, provide product recommendations, and even complete transactions. Additionally, conversational AI can be used to gather customer data and insights, which can be used to improve marketing strategies and target advertising more effectively. This technology can also help to reduce the cost of customer service and increase customer satisfaction.
One way to leverage click-to-WhatsApp automation is to include a click-to-WhatsApp button on your website or in your email marketing campaigns. When a customer clicks the button, they will be prompted to open a chat with your business on WhatsApp.
Another way to leverage click-to-WhatsApp automation is by using chatbot integration with WhatsApp. This allows you to create automated conversational flows on WhatsApp that can help customers with frequently asked questions, provide product recommendations, and even complete transactions.
You can also use a WhatsApp business API to send automated messages to customers, such as appointment reminders or order confirmations.
Instagram chatbots can be used to automate and streamline customer interactions on the platform. Here are a few ways to use Instagram chatbots:
1. Responding to customer inquiries: Chatbots can be set up to automatically respond to common customer questions, such as store hours or product availability, freeing up time for your customer service team to focus on more complex issues.
2. Personalized recommendations: Chatbots can be programmed to provide personalized product recommendations based on a customer's browsing and purchasing history.
3. Lead generation: Chatbots can be used to gather information from potential customers, such as contact information or specific product interests, which can be used to generate leads for your sales team.
4. Order processing: Chatbots can be integrated with e-commerce platforms to allow customers to place orders and make payments directly through Instagram.
5. Email list building: Chatbots can be used to collect customer email addresses for future marketing campaigns.
To use Instagram chatbots, you will need to have a Instagram Business account and leverage the Gupshup Conversational Engagement Platform to easily build your chatbot on Instagram.
We are a Conversational Engagement Platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on 30+ channels
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