Global - EnglishBuild stronger customer relationships with WhatsApp Business API
Go beyond one-way messages. Interact with customers across their lifecycle
Trusted by leading brands globally
Drive high quality conversations across the customer journey
Create marketing campaigns that convert
Send promotions, offers, and back-in-stock alerts while respecting customer permissions
Automate triggered campaigns, send abandonment notifications, and re-buy reminders
Trigger order and booking confirmations, appointment alerts, delivery updates and more
Sell more with your WhatsApp store
Showcase your commerce catalog with WhatsApp product messages
Send payment requests & reminders and also facilitate smooth and hassle-free transactions directly within the chat
Leverage domain-specific Gen AI to aid discovery, recommend and compare products
Show them you care with 24*7 virtual agents
Complement human agents with smart chatbots to handle common queries
Reduce wait time and support costs with self-serve flows and Gen AI bots
Seamlessly handover to live agents for complex queries, with complete customer context
Dynamic features to help drive richer conversations
Reduce friction associated with lengthy message threads. Deliver bespoke app-like experiences for use cases like ticket booking, appointment scheduling, feedback collection and reviews
Easily send invoices and accept payments directly through WhatsApp. Once the payment is made on WhatsApp, send order status updates seamlessly. Integrate with payment methods like UPI and gateways such as RazorPay, PayU, and Stripe for a smooth transaction experience.
*WhatsApp Payments available in India & Singapore
Drive conversions by showcasing your product catalog on WhatsApp
Reduce CAC and qualify better using interactive journeys with ads that click to WhatsApp
Elevate engagement and drive action with richer messaging templates
A marketing template that allows you to showcase products in up to 10 customizable cards on a horizontal-scroll carousel, which encourages low-intent customers to discover products quickly and feel more engaged through an in-thread, immersive experience
A template that offers flexibility and expansion of button usage for both marketing and utility messages. It simplifies interactions by directing customers to specific links and prompting replies and actions.
A marketing template that shows customers when an offer is expiring to ensure that offers are relevant, timely, and valuable. With LTO, businesses can easily display expiration dates, run countdown timers for offers, and make time-bound promotions impactful, driving further engagement.
10%
Lower support cost
3.5X
Engagement
40X
User Growths
Ready to use WhatsApp Business Platform?
Reach more users and achieve higher engagement with WhatsApp
We are a Conversational Engagement Platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on 30+ channels
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